General Information

The Bano Company is registered in Germany and all transactions are governed by German Law.

Account Registration

You can place an order on our website without creating an account or logging in to the website. In case you register an account with us, you are responsible for maintaining the confidentiality of your login credentials. Provide accurate and current information when registering.

Use of the Site

You agree to use this site only for lawful purposes. You may not use our site:

– For any fraudulent purpose

– To solicit others to perform or participate in unlawful acts

– To violate international, federal, provincial, or state regulations, rules, laws, or local ordinances

Intellectual Property

All original content on this site, including text, logos, and designs, is the property of  The Bano Company and protected by intellectual property laws. Product images and graphics that are sourced from royalty-free libraries remain the property of their respective owners.

Products and Services

We reserve the right to modify or discontinue any product without notice. We reserve the right to update price and product information at any time.

Pricing & Payment

Prices are listed in Euros (€), According to § 19 UStG no VAT will be charged. Shipping costs will be calculated during checkout. We accept payment via credit card, PayPal, and other secure payment methods.

Limitation of Liability

The Bano Company shall not be liable for any indirect, incidental, or consequential damages that result from the use of or inability to use the website or products.

Right of Withdrawal

Consumers in the EU have the right to cancel their order within 14 days from receipt of goods, without providing a reason. You will be refunded the product price (excluding return shipping costs) upon receiving the returned item.

Return Shipping Costs: You are responsible for return shipping unless the product is faulty or damaged.

Returns & Refunds

To initiate a return, contact us within 14 days of receiving the goods. Products must be returned in unused, resellable condition. We will process your refund within 14 days of receiving the returned item. 

Change to Terms

We reserve the right to amend these Terms & Conditions. Any changes will be effective upon posting on this page.

Contact

For any questions, email us at info@thebanocompany.com

VAT ID: DE 450327509